Billing process tha complicated, expectations clear nahi the
Jab maine payment kiya, toh shuruaat mein lag raha tha process simple hoga, par baad mein din bhar ke experience se pata chala tha ki billing aur invoice details bar bar change ho rahi hain. Daily basis pe automatic updates aate the, lekin wo kabhi kabhi confusion create karte the ki actually kya deduct hua hai ya kya pending hai. Support se contact kiya toh part time response mila, par wo pura help nahi kar saka mere doubts clear karne mein. Overall maine expect kiya tha ki payments ke baare mein transparency aur stability rahegi, lekin jo tha wo inconsistent tha. Ek achhi baat thi ki sign-up process simple tha aur initial payment smoothly ho gaya tha. Par fir iske baad billing ko handle karna thoda challenging laga mujhe.