4 out of 54 of 5Verified purchaseSupport and communication
Billing process socha jitna easy nahi tha par support mila
Maine socha tha ki billing aur payment instructions simple honge, par thoda confusing laga jab labels aur wording ko dekh ke. Par jab maine support se baat ki, unhone patiently har step samjhaaya, jo mujhe kaafi help kiya. Labels, jaise “Due date” aur “Payment confirmation” initially mujhe mix kar deti thi, par training sessions ke baad main ab thoda clear feel karti hoon. Overall expectations se thoda challenging tha yeh process, par jo support mila usse acha experience bana. Jo chiz mujhe sabse zyada achi lagi, wo unka concise aur apne language mein samjhana tha. So, main kahungi ke initial thoda tough tha, par support ne usse acha bana diya.