Billing process slow tha but support thoda helpful tha
Honestly, billing aur payments ko lekar mera experience thoda frustrating tha. Jab maine sign up kiya toh pura process start hone mein kaafi time laga, jisme main kayi baar wait karte karte pareshaan ho gayi thi. Lekin ek plus point ye tha ki support team ne patience se meri queries ka jawab diya aur process ko samajhne mein madad ki, jo mera tension thoda kam karta tha. Invoicing system clear nahi tha initially, aur mujhe baar baar emails ka intezaar karna pada payment confirmation ke liye. Automatic updates ya koi notifications dhyaan se follow karne par hi samajh aate the. Training videos payment process par thode confusing the, isliye shayad mujhe time zyada laga sab seekhne mein. Overall main kahungi ki process thoda slow tha aur customer guidance aur smooth payment ke liye thoda improve ho sakta hai, par support ka attitude acha tha jo thoda positive tha mere liye.