Billing process samajhne me confusion, expectations fully puri nahi hui
Mujhe laga tha ki billing aur payments ka setup swift hoga, par starting se hi kuch dikkat aayi. Payment info enter karte waqt system ne galat charges dikhaye, jiske wajah se thoda frustrated bhi raha main. Lekin support team se baat karne par unhone identify kiya ki system update hone ki wajah se kuch issues hain, jo shayad fix hone mein thoda waqt lagega. Unka telephonic support decent tha, sab samjhane ki koshish ki, par fir bhi mujhe laga ki clarity zyada honi chahiye thi jaise invoicing ke steps pe. Onboarding ke dauran training material kaafi detailed tha, par billing ke liye jo actual experience mila woh usse align nahi tha. Automatic updates ne shayad kuch features improve kiye hain, par mere liye jo sabse important tha wo smooth payment process tha, jisme glitches aaye. Mera overall impression ye hai ki WFHI software aur support dono me potential hai, par meri billing issues ne mujhe thoda disappointed kiya. Agar payment aur invoicing system zyada reliable hota toh shayad main khush hota, abhi to bas wait kar raha hoon ki ye problems better ho jayein.