Billing process samajhna tha mushkil aur thoda frustrating tha
Maine payment karte time kaafi confusion face kiya because billing aur invoicing ke steps clearly explain nahi the. Jab meine signup kiya toh expected tha ki payment process simple aur straightforward hoga, par wo thoda complicated nikla. Invoice milne mein bhi delay hui aur mujhe baar baar puchhna pada ki mera transaction kaha tak pohcha hai. Customer support se kaafi try karne ke baad bhi mujhe clear jawab nahi mila ki mujhe apne end se kya karna chahiye tha finalize karne ke liye. Automatic updates ke baare mein bhi kuch confusion thi kyunki software update hone ke baad mujhe nahi pata chala ki kya changes aaye hain aur asli mein mujhe koi notification properly nahi mila. Overall, mujhe lagta hai ki billing aur payment information thodi aur clear aur simple honi chahiye thi kyunki is process ki samajh ke bina pura platform use karna kaafi frustrating lagta hai. Yahi wajah hai ki mere liye yeh experience disappoint karne wala raha.