Billing process resolved, but tedious and slow
Looking back, the invoicing and payment experience with this platform was quite disappointing. I ended up having to repeat information multiple times, especially during the initial payment setup, which was frustrating. The sign-up process went smoothly, but after that, the follow-up on billing had a lot of back-and-forth calls and emails that tested my patience. Waiting for confirmation was always slow, which made me question how efficient their payment handling really is. However, I will say that once it was finally sorted, the actual invoicing was clear and accurate, so that part was fine in the end.