I had to deal with repeatedly confirming my payment details and the invoicing took much longer than

I had to deal with repeatedly confirming my payment details and the invoicing took much longer than

I had to deal with repeatedly confirming my payment details and the invoicing took much longer than I expected. Every time I tried to check my billing status, it seemed like the system was slow or required me to contact support, which kind of defeated the purpose of automation. On the plus side, I could at least set up direct payment methods, which worked fine once finally configured. However, I was somewhat frustrated at the waiting time between invoice generation and receipt, which delayed my management tasks. The support team did answer calls and generally remained polite, so that was something. Still, the excessive repetition in providing the same information and the delay in resolving minor billing queries really hampered the overall experience. To be honest, I think if their payment platform was quicker and less repetitive, this would’ve been a much better process. Right now, I can only say that while the payment options are okay, the overall billing and payment workflow needs simplification and speed improvements. That’s my plain verdict.