Billing process ne mujhe thakaa diya
Main pehle bhi kai dafa billing aur payments ke bare mein baat kar chuki hoon, toh mujhe pata hai ki ye steps logical order mein hone chahiye. Lekin yeh pura process mujhe kaafi complex aur uljhan bhara laga. Sign-up ke baad jab main invoice samajhna chahti thi, toh woh clear nahi tha. Payment system automatic update karta hai, par mujhe har stage pe baar baar puchna padta tha ki aage kya karna hai. Customer support call pe jaake bhi maine bar bar apni baat repeat karni padhi, jo thakane wali thi. Mujhe laga ki shayad working flow ko thoda badhiya aur simple banana chahiye, jaise ki pehle payment confirmation milta toh baaki cheeze aasan hoti. Lekin yahan pe lagata hai sab system thoda scattered hai aur jo reasonable step order main expect karti thi, woh nahi mila. Overall mujhe lag raha hai ki process thoda better ho sakta tha agar sequence better hota. Saat hi, training material bhi is stage pe zyada useful nahi tha. Basic cheeze samajhni bhi difficult ho gayi thi. Ye experience mere liye kaafi depressing tha.