Billing process ne frustration hi di mujhe
Aapka billing aur payment system mere liye kaafi confusing raha, aur main definitely agli baar fir se aapke support pe depend karungi. Sabse pehle sign-up ke time jo invoice mila, usme kuch inconsistencies thi jo clear nahi thi, is wajah se payment karna challenging ho gaya mujhe. Software ke automatic updates toh time par aaye, lekin main payments ko lekar full confident feel nahi kar payi. Telephonic support se baat karne ki koshish ki par response slow mila, aur mujhe baar-baar repeat karna pada ki mera problem kya hai. Dialer aur calling tools ka use kar rahi thi main, par jab payment ke issues aaye toh pura workflow disrupt ho gaya. Database feature ko bhi properly access nahi kar paayi payment ke confusion ke wajah se. Mujhe laga ki yeh pura billing aur invoicing process zyada user-friendly hona chahiye tha, tab mere liye software use karna zyada smooth hota. Aapko advise karungi ki payment process zyada transparent aur straightforward banaye, warna users confuse ho sakte hain aur unka trust lose ho jayega. Abhi mujhe lag raha hai ki main next payment ke liye bhi support ke bina nahi manage kar paungi.