1 out of 51 of 5Verified purchaseBilling and payments
Billing process mujhe samajh nahi aaya
Mujhe billing aur payments ka process samajhne mein kaafi dikkat hui. Files aur invoices ke details itne clear nahi the, mujhe lag raha tha ki main khud hi sab kuch solve kar rahi hoon bina kisi madad ke. Payment options aur unke steps clear tarike se document nahi kiye gaye the, jis wajah se kaafi confusion hua. Support team se baat karne ki koshish ki, par unka response utna helpful nahi laga jitna hona chahiye tha. Overall mujhe lagta hai ki agar billing process aur payment instructions thoda zyada user-friendly banaye jate toh main zyada asaani se proceed kar pati. Abhi lagta hai ki main thoda zyada effort invest kar rahi hoon usmein, jo ki frustrating tha. Bas yahi reason hai ki meri rating itni low hai.