Billing process mein thodi confusion hui
Jab maine sign-up kiya toh billing aur payment ke baare mein clearly samjhaya nahi gaya tha. Pehle mujhe laga tha ki invoice simple tareeke se milega, par process thoda unclear tha. Jab payment kar raha tha toh alag alag terms mention the, jisse mujhe samajhne mein problem hui. Maine support ko phone kiya, toh unhone partially help kiya par clarity thodi kam thi. Phir bhi main yeh maanoonga ki jo actual payment method tha, woh theek kaam karta tha aur security bhi thi. Lekin overall, mujhe laga ki jo steps aur charges mention the, unka description kuch aur detailed hona chahiye tha taaki confusion na ho. Invoice arrive hone mein thoda time laga, aur payment confirmation mehnga samay liya. Ye sab cheezein milake mujhe sochne par majboor kiya ki next time process thoda complex lag sakta hai, jo surprise tha. Billing clear samajh lena bahut zaruri hai, toh main expect karunga ki ismein improvement ho.