1 out of 51 of 5Verified customerBilling and payments
Billing process mein sabse zyada confusion hua
Maine billing aur payment process mein kaafi difficulties face ki thi. Jab invoice aayi, toh wo clear nahi thi ki mujhe kya pay karna hai, aur mujhe khud hi details samajhna pada, kyunki support se jo explanations maange, wo adhura lagta tha. Sign-up ke waqt bhi payment options thoda complicated lage, alag plans aur unka breakdown mere liye confusing tha. Automatic updates ne kuch impact nahi dala billing pe, par invoicing system ko simplify karna zaroori lagta hai. Last mein, mujhe lagta hai ki billing section mein mujhe sab kuch khud hi samajhna pada, usme zyada guidance nahi thi. Ye sab mila kar experience frustrating bana jaise main apne aap hi system samajh raha hoon bina kisi clear help ke.