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WFHI review

Billing process mein kitna struggle hua

1 out of 51 of 5Verified customerBilling and payments

Billing process mein kitna struggle hua

Mujhe laga tha ki billing aur payments ekdum easy ho jayega, par har din kuch na kuch dikkat aati rahi software mein. Ek baar payment karne ki koshish ki thi toh invoice generate nahi hua, support ko bataya par koi clear jawab nahi mila. Phir bhi main roz billing dashboard ko check karti rahi, par wo data sync kabhi sahi se nahi kar paaya. Updates ke baad bhi kaui improvement dikhai nahi di. Kabhi payment confirmation late aata, toh sapne ka process pura hi ulta-pulta lagta tha. Main misleading notification ke chakkar mein bhi padi thi ki paise jaa rahe hain ya nahi. Har din ke liye multiple bar try karna padta tha, ek baar toh maine support team ko call kiya par unka response bhi slow tha, is wajah se frustration badh gayi thi. Itni problems ke bawajood mujhe lagta hai ki agar software aur invoicing smoother hoti toh main zyada confident feel karti. Ye roz roz ki issues ne mera pura experience thoda complicated bana diya, jisse main ab bhi doubt mein hoon ki agle mahine payment process kaisa hoga. Overall, billing part expected se kahi zyada mehnat mangta tha, jo mujhe pasand nahi aaya.

Ankita BakshiTamil Nadu, IndiaExperience: Published:
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