billing process mein jo clarity chahiye thi, wo nahi mili
I was quite surprised by how complicated the payment explanations were. Mujhe laga tha ki a clear breakdown milega invoice and subscription charges ka, par mujhe documentation mein kaafi confusion mila. Kab payment due hoti hai aur automatic updates ka impact kya hoga billing par, ye clear nahi tha likha. Telephonic support mein bhi jab main poochi, unhone mere sawalon ko adequately nahi samjha aur bland answers diye jo mujhe bilkul help nahi kar paaye. Software ki basic cheezon ko samajhne mein thoda waqt laga, par payment aur invoicing procedures ka unclear nature ne frustration badha di. Signup process fast tha, par uske baad billing cycle samajhna tedious tha. I didn’t expect it to be so unclear for a paid service. I hope they improve the clarity of their billing details soon, warna naye users ko problem hogi.