Billing process mein itna effort lagana pada, thoda zyada hi tha
Bhai ye billing aur payments ka system start karne mein itna time lag gaya, mujhe laga tha easily ho jayega, par reality thodi alag thi. Sign-up toh theek tha, par fir invoice milne mein deri hui aur payment confirmation ko lekar main kuch din tak wait karte raha. Baar-baar support ko call kiya, par situation wahi ki wahi thi. Mujhe lagta tha ki ye process jhatpat clear ho jayega, lekin baar baar follow-up karna pada, jo thoda frustrating raha. Starting mein jo bhi training mili thi usme billing ka part thoda confusing tha, usse bhi delay hua. Kavach toh support team se mila, lekin wo bhi apne hisaab se handle kar rahe the, koi fixed timeline nahi bol paaye. Lagta hai software aur processes dono mein thoda improvement chahiye, takki future mein users ko itne zyada steps se na guzarna pade. Overall effort zyada lag gaya aur jitna socha tha utna smooth experience nahi mila, par ek baar sab set ho gaya toh use karna aasan tha. Fir bhi, ye struggle ke baad bhi laga ki system thoda heavy rahta hai in billing initiation phase mein.