Billing process mein clear explanation ki kami thi
Billing aur payment setup ka experience thoda mixed raha. Mujhe invoice system theek laga, invoices timely milti thi jo ki helpful tha. Lekin overall payment terms aur renewal process ke baare mein mujhe thoda unclear feel hua. Training sessions mein yeh cheeze mention nahi thi clearly, is wajah se thodi confusion rahi ki payment kaise aur kab konse options ke saath karna hai. Mujhe customer support ko call karna pada aur waha se main thodi clarity le payi, lekin agar initial documentation mein yeh details achhe se di hoti toh better hota. Dashboard pe payment history dekhna easy tha, par renewal alerts thode kam informative lage. Jo system automatic updates ke baad changes aaye, unka impact mujhe billing page pe samajhna tha jo initially challenging tha. Overall, service achhi thi par payment aur billing se judi practical details fully clear nahi thi jise thoda aur improve kiya ja sakta hai. Firma waala part smooth tha, par mujhe lagta hai ki aur transparency aur clarity honi chahiye thi jo training mein missed rahi thi.