Billing process me issues toh the but support thoda acha tha
Payment aur billing ka process shuru me thoda challenging laga mujhe. Jab galti hui toh process ko samajhna itna simple nahi tha jaise ki maine expect kiya tha. Multiple invoices generate huye aur thoda confusion hua payment karte waqt ki kaun sa invoice valid hai. Lekin ek positive baat yeh thi ki telephonic support team ne response diya aur samjhane ki koshish ki problems ka solution karne ke liye. Toh haan, support team thodi helpful toh rahi par overall billing system thoda complex tha meri taraf se, aur itni clarity nahi thi ki agar koi mistake ho toh easily correct kar sakun. Payment confirmation aur receipt milne me delay bhi hua jiski wajah se mujhe baar-baar check karna pada payment status ke liye. Agar payment portal thoda zyada user friendly hota toh shayad ye issues avoid ho paate. Mujhe laga ki invoicing process me improvements ki jagah hai, specially jab wrong invoice issue ho jata hai toh rectify karne ka tariqa straightforward hona chahiye without unnecessary delays. Ye sab mila jula experience mujhe thoda frustrating kar diya but khas kar support team ki baat ko main appreciate karti hoon ki unhone koshish ki. Overall, payment process ke liye thoda improvement chahiye hoga.