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WFHI review

Billing process ko dobara nahi karunga, confusing tha

1 out of 51 of 5Verified purchaseBilling and payments

Billing process ko dobara nahi karunga, confusing tha

Mujhe billing aur payment ka jo experience tha wo bilkul clear nahi tha. Sign-up ke baad mujhe laga ki payment steps easy honge, par yeh bilkul ulta tha. Pehle sign-up karna tha, phir invoice milna tha, lekin invoice milte-milte kaafi delay ho gaya. Data enter karne mein bhi kuch confusion raha kyunki form mein explanation nahi thi ki kis order mein kya karna hai. Payment page pe bhi issues aaye, jaise ki options clear nahi the aur confirmation messages bhi missing the. Jab support ko call kiya, toh unhone bhi sirf basic instructions diye, jo mera problem solve nahi kar paaye. Iss mushkil ke baad main ne socha ki phir se kabhi nahi yeh process karunga kyunki time waste hua. Ek proper guide milta toh shayad better hota, lekin yahan har step pe mujhe guesswork karna pada. Invoicing after payment tak ka jo flow tha wo logically sequence mein nahi tha, isiliye process kaafi stressful raha. Agar mein dobara karun toh soch samajh ke karunga, varna better hai ke aage kuch aur try karun. Overall billing ke mamle mein mujhe kafi disappointment hua aur main is taraf wapas nahi aana chahunga.

Manas Sunanda RautJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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