Billing process kafi confusing thi yaar
Mujhe seedha batana padega ki billing aur payment process mere liye bilkul smooth nahi tha. Pehle toh sign-up ke baad invoice samajh nahi aaya, dara wo amount verify karna tha easily. Maine baar-baar customer support ko call kiya par response slow tha aur mujhe har baar same cheez dobara explain karni padti thi. Training jo mili thi usme billing module ka koi clear guide nahi tha, mujhe apne hisaab se samajhna pada. Automatic updates bhi kafi confusing the, kabhi kabhi toh invoice generate hone mein error aata raha. Dialer aur calling tools use karke bhi payment details link karne mein mushkil hui, data base feature se linking thik se nahi ho payi. Ye sab mila ke mujhe lagta hai ki agli baar bhi mujhe payment mein madad mangni padegi waise bhi pehli baar ka experience bahut frustrating tha. Pure process ko streamline karne ki zarurat hai, warna users ko time waste karna padta rhega.