Billing process kaafi mushkil aur time-consuming tha – definitely extra effort chahiye
Jab main pehli baar billing aur payments ka experience kar rahi thi toh lag raha tha ki sab kuch simple hoga, par reality me process complicated nikla. Invoice generate hone ke baad payment option select karna, phir bank details confirm karna, aur baar baar support se contact karna pada because har baar payment confirmation lene mein delays aaye. Mujhe baar baar verify karna pada ki mera transaction successful hua ya nahi, aur iske liye alag-alag logon se baat karni padi. Kabhi kabhi toh updates agar automatic hote toh zyada acha hota, par mujhe lagta hai ye process manual hi rakhna pada. Training ke dauran mujhe ye sab bataya nahi gaya, isliye main thoda confuse rahi. Aage bhi mujhe lagta hai ki agar automatic reminders aur clearer payment steps na aaye, toh mujhe fir se extra help leni padegi jo time-consuming hoga. Overall, billing mein itna effort lagana chahiye tha ye main expect nahi karti thi.