billing process had some glitches but support tried to help
Honestly, the billing part just didnt work well for me. When I was trying to set up my payment info, there were errors showing up repeatedly and it was pretty frustrating to figure out what exactly went wrong because the instructions werent that clear. I reached out to support via phone a few times but sometimes the waits were long, and the answers felt like they didnt fully address my issue. Plus, I had to check my invoice details multiple times because some charges seemed confusing and the system didnt make it obvious how to get a corrected version. On the bright side, eventually someone explained a workaround that stopped the errors from happening, so I was able to proceed. Still, the whole process required a lot of back and forth and extra patience that I wasnt expecting. If the billing and payment setup were smoother, it would be much better, since it really slowed me down early on. Overall, the software itself seemed okay aside from this mess with invoicing and payments, but making those details work properly should be a priority so users dont get stuck like me.