2 out of 52 of 5Verified purchaseBilling and payments
Billing process felt quite confusing overall
I have to say, the whole billing and payments experience felt unnecessarily complicated. The explanations around invoicing weren’t as clear as I expected, which made it hard to know exactly what charges were for or when payments were due. There was an understandable amount of back and forth to sort things out. Although the signup was straightforward, the payment details and recurring charges weren’t laid out well enough from the start. It left me feeling like the process lacked transparency and user-friendliness, which added stress. On the bright side, when I reached out for telephonic support, they were polite and tried to assist, but the confusion around billing could have been avoided.