Billing process confusing raha, confidence kam huwa
Pehle main billing aur payment ke process ko samajhne mein confident nahi tha, aur akhir tak yeh feeling nahi gayi. Payment options thode complex the, aur invoices kabhi clear nahi hote the jiski wajah se mujhe baar baar dobara check karna padta tha. Support team ka help lene ki koshish ki, par unka jawab mujhe satisfactory nahi laga, iss wajah se confusion aur badhta gaya. Automatic updates ke baare mein bhi clarity nahi mili ki kaise wo payment process ko affect karenge, isse mera confidence aur kam hua. Payment confirmation thoda delayed aaya, aur dashboard pe status update accurate nahi tha. Jo documentation di gayi thi usme billing ke kuch important aspects missing the, jise main user friendly expect karta tha. Sign-up ke baad bhi mujhe proper guidance nahin mila ki billing cycle kya hoga. Mera overall impression yeh hai ki billing ke liye system zyada tight hona chahiye, jisse user alert rahe ki paisa kis tarah deduct hoga aur invoice kab generate hoga. Ismein mere liye bahut problems thi aur main satisfied nahi ho paya.