Billing never quite works, always a hassle
I’ve been using the software for a while now, and honestly, the billing system is a constant headache. Every month, I seem to have to double-check invoices because sometimes the amount due changes without notice. I find myself spending more time than I want to just trying to figure out if the payment went through correctly. The automatic updates for billing make things less predictable, and it keeps throwing warnings that don’t explain what they mean clearly. I don’t mind calling support, but even then, it takes multiple calls to get a satisfactory explanation, and sometimes the issue just resurfaces the next month. The sign-up process was decent enough, and I appreciate the initial clarity, but ongoing billing management has just been exhausting day to day. If you ask me, it’s more trouble than it’s worth to keep track of invoices around here.