2 out of 52 of 5Unverified experienceBilling and payments
Billing mujhe surprising laga, kabhi kabhi confusing
Yaar, main toh expect nahi kar rahi thi ke billing process itna different hoga WFHI mein compared to jahan pehle se kaam kar rahi thi. Pehli baar invoice receive karna thoda confusing tha, kyunki format thoda alag tha aur payment options bhi waise clear nahi lage jitna main soch rahi thi. Mujhe laga ki sign-up ke dauraan ye sab cheezein zyada clearly batai jayein, taaki confusion na ho. On top of that, kabhi kabhi payment confirmations mein delay bhi hua, jo thoda annoying tha. Lekin haan, overall support staff ne try kiya help karne mein, toh wo positive zaroor tha. Par fir bhi mujhe thoda ajeeb laga ki expectations ke mukable actual billing experience kuch alag thi.