Billing mostly smooth except one odd delay
Dealing with the billing and payment process day to day turned out to be a fairly straightforward experience. Each month the invoice usually showed up without any hassle and payments could be made through the portal efficiently. There was just one time when I found a slight delay between submitting my payment and seeing the update in their database, which caused a bit of uncertainty on my side. However, this was not a regular occurrence and seemed more like a small glitch than a systemic problem. The overall stability of the billing system gave me confidence to continue using the services without worry. I suppose that little delay kept it from being a five-star situation, but honestly the rest of the administration felt reliable and easy enough. I haven’t had to chase support on this much, so I’m content with how it generally worked out.