Skip to main content

WFHI review

Billing mostly as expected except one detail

4 out of 54 of 5Verified purchaseBilling and payments

Billing mostly as expected except one detail

When I received my first invoice, it largely matched what I expected based on what was described during signup. The charges corresponded with the chosen subscription, and the payment process was straightforward. However, one thing that stood out was the way additional fees for certain optional features were itemized. They weren’t as prominently indicated on the initial payment screen, so I had to look more carefully to realize what those extras were costing. While it wasn't misleading, it was slightly different than my initial assumptions. Aside from that, the automatic updates to billing information and the way payments were confirmed were consistent and timely. The support team was helpful when I inquired but the process overall did not require much intervention. I think the billing matched expectations well except for that particular part where optional features got a bit technical in the listing. Otherwise, the experience was efficient and clear.

Nivedita NayakKarnataka, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy