Billing mein sabse zyada nuqsan mila
Maine jab sign-up kiya tab se hi mujhe billing ke mamle mein bahut pareshaani hui. Pehla step tha invoice lena aur payment complete karna, lekin invoice details mein bahut confusion thi. Support ko call kiya toh lines busy reh rahi thi, kuch patience rakhte rahi alert rehti thi but koi response nahi aaya. Ek baar finally baat hui toh unhone kaha ki system update ke chakkar mein delay ho raha hai, par mujhe proper guidance nahi mili ki mera account kab clear hoga. Har baar payment history check karte waqt data galat dikhta tha, aur yeh sab problems ek week tak chala. Training mein bhi billing module explain karte waqt kuch steps unclear lage, aur automatic updates se pata nahi kis tarah issues aate rahte hain. Mujhe lagta hai ki agar wo log telephonic support ko thoda aur proactive banate toh shayad frustration kam hoti. End mein toh mujhe lag raha tha ki payment karne ki jagah maine extra problem kharidi hai. Billing se related ek bhi cheez smooth nahi thi, bas waste of time laga.