Billing mein kuch missing tha
Payment karte waqt ek chhoti problem aayi jo automatic invoices nahi generate kar pati thi kabhi kabhi. Support ko call kiya toh idea mila ki manual link bhejna padta hai invoice ke liye. Ye thoda inconvenient tha because mujhe billing ko baar-baar check karna padta hai. Refund process mein clarity kaafi limited thi, koi clear step-by-step guide nahi mili. Jab issue report kiya toh response toh aaya, par quick solution nahi diya gaya directly. Software ya training ke comparison mein, billing process ko thoda straightforward hona chahiye tha. Payment confirmation ke baad bhi details update hona delay karta hai, jo confusion create karta hai. Mujhe lagta hai ye cheez improve ki ja sakti hai taaki users ko baar-baar follow up na karna pade. Baaki signing up aur regular payments simple lagte hain, par jab koi glitch aaye toh system fully automated nahi hai. Overall, billing process mein ek chhoti missing attachment ya error handling option ki kami mehsoos hui, jiske bina ease of use thoda down ho jata hai.