2 out of 52 of 5Verified purchaseBilling and payments
Billing mein kuch kami thi jo expect nahi ki thi
Maine payment ka process samajhne ki koshish ki thi pehle se, par thoda confusing tha. Jo bill aur invoices mujhe mile, wo waise nahi the jaise maine expect kiya tha sign-up ke time. Kuch charges mere liye unclear the aur unka explanation bhi thoda kam mila. Software ki auto-update feature toh theek thi, par billing ke liye thoda aur transparency honi chahiye thi. Training sessions mein bhi bill ka clarity ka dhyan nahi diya gaya. Phone par jo support mila, wo helpful tha aur unki bat cheet mein thoda positive feel hua. Agar invoicing system aur billing details clear hoti, toh experience better hota. Overall, payment aur billing process mein jo thoda missing feel hua, uske alava sab theek tha.