Billing mein jo baar-baar calls thi, woh thodi thakane wali thi
Mujhe kahna padega ki billing aur payment ke process mein repetition zyada thi. Jab main pehli baar invoice aur payment details ke baare mein pooch raha tha, toh support team achhe se respond kar rahi thi par fir bhi mujhe baar-baar wahi information deni padti thi. Kabhi kabhi lagta tha ki meri baat samajh hi nahi paa rahe hain. Waiting ka mahsoos bhi hota tha kyonki payment confirmation ke liye time lagta tha, aur main aksar updates ke liye bar-2 call karna padta tha. Software ka dashboard clear nahi tha regarding specific charges ya due dates, is wajah se mujhe thoda confusion raha. Training mein yeh point cover nahi hua ki billing cycle kya hai aur cycles ke beech kya expectations honi chahiye. Par sign-up aur payment gateway ka process theek-tha, basic kaam kar raha tha. Bas yeh baar-baar ki baat aur wait thodi mushkil thi. Shayad agar direct aur ek baar mein clarity milti toh main zyada impressed hota. Muqabla karne waali cheezein achhi thi, par yeh billing ka hisa bohot baar lag raha tha mujhe.