1 out of 51 of 5Verified purchaseBilling and payments
Billing mein jab gadbad hui, support ne shayad best kiya
Sabse pehle toh mujhe invoice thoda confusing laga aur payment ke baad ek error message aaya jo mujhe samajh nahi aaya tha. Support ki team ko call kiya toh unhone calmly situation ko samjha aur mujhe detail mein bataya ke kya issue hua tha. Waise toh unka patience aur clear explanation theek tha, par mujhe thoda frustration hua kyunki fault software ka bhi lag raha tha. Problems ko jaldi solve karne mein waqt laga, par unhone consistent follow-up kiya. Jo part sabse achha laga wo ye ki unhone mujhe samjhaya ki billing process mein kahi confusion ho sakti hai aur payment confirmation steps ko dhyaan se follow karna jaruri hai. Poora experience frustrating tha, par communication unhone acha rakha.