billing mein galti ko thik karne kaafi mehnat lagi
Jab maine payment mein ek chhoti galti ki, toh mujhe laga ki sab kuch jaldi solve ho jayega par waise nahi hua. Main continuously support ko call kar rahi thi par har baar ya toh hold pe daal diya, ya fir woh baat nahi samajh paaye ki actual problem kya hai. Mujhe baar baar explanation deni padhi aur charges ke document bhejne the jisse wo verify kar saken. Although finally matter resolve hua, par kaafi effort lagaya maine aur patience bhi zyada chahiye tha is process mein. Mujhe lagta hai software aur training dono acchi thi, par jab unexpected problems aati hain, toh thodi jaldi support milna bahut zaroori hota hai. Sign-up aur invoicing process smooth tha, lekin jab issue aaya, toh use fix karne mein jo takleef hui, wo thodi frustrating thi. Main expect karti thi ki sign-up ke baad aise issues jaldi hal ho jayenge, par ye thoda slow tha. Overall, billing journey mix thi, acchi shuruaat ke saath par dikkat aayi toh thoda struggle bhi kiya.