Billing mein clarity thi par jyada effort karna pada
Sign-up aur payment process main thodi confuse karna pada because invoice samajhne mein clarity nahi thi. Mujhe lag gaya mujhe khud se unke billing portal mein jaake dekhna padega ki kaha galti ho rahi hai, jo thoda tedious tha. Payment confirmation emails aur invoices automatic nahi aaye jaise expect kiya tha. Thoda acha hota agar simple tariqa hota for recurring payments. Par jo ek acchi baat rahi wo yeh ki initial signup ki process smooth thi, uss me jyada dikkat nahi hui jab tak payment gateway tak pohcha. Lekin baad mein jo payment aur invoice ka system hai, usme manual checking karni padi, jo mujhe lagti hai ki better ho sakta tha automation se. Overall billing ka jo part tha, usme thoda jyada mehnat karni padi apni taraf se to understand the charges aur due dates. Yeh chiz thodi frustrating thi, par kam se kam basic sign-up flow samajh mein aa gaya. Support ki taraf se bhi billing related questions par quick jawab mile, usmein koi bhaari delay nahi tha, which was a relief. Bas system mein thoda transparency aur simplification achha lagta.