Billing mein bohot repeat aur intezaar tha, kuch missing lag gaya
Booking ke baad mujhe laga ke payment and invoice waale process thoda acha hoga, par thoda ajeeb experience raha. Main baar baar call karti thi support ko, par sab kuch baar-baar repeat karna pada, har baar mujhe apni problem explain karni parti thi. Intezar bhi zyada hua aur lagta tha ki mujhe turant help nahi mil rahi hai jitni chahiye thi. Jo invoice automate milta hai, usmein kabhi kabhi delay ho jaata hai, jis wajah se mujhe manually check karna padta tha fir se portal pe. Mujhe laga ki invoices aur payments ke beech main better integration hona chahiye, kyunki baar-baar alag alag jagah dekhna padta hai. Ek jagah se dusri jagah jana unnecessary tha. Support team ka feedback sahi time pe nahi milta tha aur ye thoda frustrating tha. Kuch chhota-moota updates the software ke taraf se the, lekin billing ke smooth flow ke liye kuch functionalities missing thi jinki main expect karti thi. Ye sab mila ke mujhe thodi pareshaani hui aur main soch rahi hoon ki aage kaise handle karungi iss process ko.