Billing mein bahut mehnat karni padi
Main payment aur billing process samajhne ki koshish kar rahi thi, but system itna clear nahi tha. Jo invoices generate hote hain, unme details dhundhna kaafi frustrating tha. Kabhi payment options alag page pe dikhte, kabhi automatic updates mujhe confuse karte rahe. Support team se baat karna bhi asaan nahi tha, kaafi baar repeat karna pada apna problem. Sign-up toh lengthy tha, aur uske baad bhi mujhe invoice ka record properly nahi mila. Dialer ya database features ka billing se koi link mujhe samajh nahi aaya. Jo bhi try kiya, lagta tha sab complicated hai aur time zaya ho raha hai. Customer portal mein clearly bataaya nahi gaya ki kis step par kya karna hai. Overall, matlab, itna effort maangne wala system expected nahi tha. Main expect karti thi ki billing aur payment ka process smooth hoga, par yeh mere liye bilkul bhi easy nahi tha.