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WFHI review

Billing me repeated calls aur wait karna sabse irritating tha

2 out of 52 of 5Unverified experienceBilling and payments

Billing me repeated calls aur wait karna sabse irritating tha

Yaar, yeh billing system se main thoda bore ho gayi thi honestly. Pehli baar jab main payment karne wali thi, toh baar-baar mujhe alag-alag agents se baat karwani padi, sab ek jaise nahi batate the. Kabhi toh lagta tha ki woh bhi confuse hain ya system slow chal raha hai. Har baar wait karna padta tha ki kisi ne pick kiya ya nahi. Invoice mila, par usme kuch confusion tha, toh usko clear karne ke liye phir se calls lagani padi. Repetition bahut zyada hui ki mujhe apni problem baar-baar samjhani pad rahi thi. Mujhe toh laga ki simple hona chahiye yeh poora process, par main toh jyada time dene ko majboor ho gayi. Support ka attitude thik tha, magar system behind the scenes thoda clunky lagta hai jo wait aur repeat calls ko badhata hai. Main yeh expect karti hoon ki thoda aur fast aur smooth process rakha jaye invoice aur payments me, taki phone pe tension kam ho aur kaam jaldi nipat jaye. Abhi lagta hai jaise unnecessary hoops se guzar rahe hain hum sab.

Sarika MalhotraOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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