Billing matched hours but payment processing slow
I expected billing to match pretty closely with the actual hours I worked using the software and the WFHI system largely delivered on that. The invoices clearly detailed the usage time and the payments were aligned with the billed hours. However, the payment processing and confirmation sometimes lagged behind my expectations, causing a bit of delay in planning subsequent months. The sign-up and invoice steps were straightforward, but the waiting time for receipt confirmation did not always fit well with my workflow. I anticipated a smoother invoicing communication but overall the system worked fine to keep track of billable hours. There was one minor drawback regarding the speed of payment acknowledgment but it did not present a huge disruption to my usage. I think overall the billing suits fairly well, just need to work on speeding up the payment confirmation cycle for better efficiency.