Billing match kaafi disappoint karne wala tha
Jab maine tumhara software lena start kiya tha, toh mujhe laga tha ki billing process thoda straightforward hoga, par bohot confusion hua payment ke waqt. Pehle toh sign-up se leke invoice tak ka jo system hai, usmein clarity kam thi. Main yeh samajh nahi paaya ki mujhe exactly kya pay karna hai aur kitna, kyunki har baar invoice generate hote waqt alag amount dikhta tha. Yeh mujhe thoda frustrating laga, especially jab maine pehle se hi apne budget ke according plan socha tha. Payment process me delays bhi hue, invoice ke details mein jo mismatch tha use samjhane mein bhi time lag gaya. Par ek baat achhi lagi ki telephonic support ne patience se meri queries suni aur jyada confusion hone nahi di. Unhone clearly bataane ki koshish ki ki problem kya ho sakti hai. Overall, software aur training ke liye jo maine socha tha usse zyada clear process ki umeed thi, par billing ke mamle mein woh nahi mila. Mujhe lagta hai ki tum log apne billing aur payment system ko aur simple bana sakte ho, taaki naye users ko aise doubts na ho. Software ke baaki features acche hain par jab tak payment process transparent nahi hoga, use karna thoda mushkil lagega.