Billing main set-up aur ongoing charges dono clear nahi thi
Maine billing process ko samajhne ki koshish ki aur mujhe laga ki pehle setup ke charges thode unclear the. Pehle sign-up ke time pe ek baar ka charge tha, which was fine, par baad mein har mahine jo billing hoti thi woh thodi confusing lagi. Mera experience yeh tha ki payment ke liye invoices thik se generate nahi hote the jo har baar update hote hain. Kabhi kabhi mujhe lagta tha ki platform ki taraf se continuous charges ke baare mein clear nahi bataya gaya, especially automation aur updates ke liye. Onboarding ke time pe ek initial setup fee thi jo ek baar puri kar di, par uske baad monthly subscription mein jo recurring charge hai, woh mujhe thoda complicated laga manage karna. Overall, itna keh sakti hoon ki jo one-time setup tha woh theek tha, lekin ongoing payments ko lekar mujhe thoda frustration hui because sab kuch seamless nahi tha aur mujhe alag alag jagah se information lene ki zarurat padti thi.