Billing labels required more effort than expected
I was hoping the billing and payment process would be straightforward and intuitive, but that was not entirely the case. The wording and labels used in the invoices and payment section were somewhat confusing compared to what I expected from similar software. It took me quite a bit of time and effort to understand what exactly was being charged and how to follow up on payments. However, I will grant that once I got past the labeling confusion, the actual transaction process went smoothly without technical issues. Still, the lack of clarity created unnecessary friction. I think a bit more user-friendly and clearer terminology would have saved me from wasting time figuring out descriptions that didn’t immediately make sense. I’m giving this a 2-star rating mainly because while it functioned, the experience was more cumbersome than what I anticipated from a paid service like this.