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WFHI review

Billing kaam toh ho gaya par steps thode ajeeb the

3 out of 53 of 5Verified purchaseBilling and payments

Billing kaam toh ho gaya par steps thode ajeeb the

Billing aur payment process mein steps thoda ajeeb order mein lag rahe the. Pehle maine sign-up kiya, uske baad invoice aaya, lekin confirmation ke liye mujhe baar-baar platform pe follow-up karna pada. Payment options clear nahi the jise maine try kiya tha aur confusion ho gaya tha ki kaun sa step complete karna hai pehle. Database update ke baad bhi mujhe manual invoice generate karna pad gaya, jo time waste tha. Overall, process chal gaya magar bahut smooth nahi tha. Jo automatic updates hone chahiye the unka effect billing cycle pe kuch nahi padha aur mujhe khud hi check karna pada ki payment confirm hua ya nahi. Sign-up ke turant baad support bhi mila, lekin wo kabhi missed call se baat karwana easy nahi tha. Invoicing ka record milna theek tha, par timing aur payment receive hone mein inconsistency thi. Toh kehna padega ki billing process ka sequence disappointing tha aur thoda aur user-friendly hona chahiye. Jyada samajh nahi aaya ki pehle kya karna hai aur kab payment clear hoga.

Nakul Vikas MehtaTelangana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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