Skip to main content

WFHI review

billing kaafi clear nahi tha, will i do it again?

2 out of 52 of 5Verified customerBilling and payments

billing kaafi clear nahi tha, will i do it again?

Bhai billing aur payment ka process thoda confusing tha honestly. Labels aur wording itni sahi tarah se nahi samajh aayi, maybe because kuch terms thode technical lag rahe the without proper explanation. Invoice mila tha theek tha, par woh numbering aur headings thoda ajeeb the, matlab jab main dekh raha tha payment details toh kuch parts clear nahi the ki actual payment kis cheez ke liye hai. Ek achhi baat ye thi ki payment gateway smoothly kaam kar raha tha, aur transaction complete hone ke baad mujhe turant confirmation mil gayi thi. Isse mujhe thodi reassurance mili ki mera paisa safe gaya hai. Phir bhi overall jo description thi billing page pe, thoda easier to understand hone chahiye tha, especially un logo ke liye jo regular software ya apps use nahi karte. Mujhe laga ki agar unho ne thoda aur customer friendly labels diye hote ya phir step-wise guide hoti payment karne ke liye toh better hota. Mujhe lagta hai dubara agar karna pade toh shayad main zyada cautious rahunga aur pehle poora process padh lunga, warna lagta hai main fir se pareshaan ho sakta hu billing ko samajhne mein. But haan, payment ke baad jo confirmation aur invoice mila wo theek tha, jo ek positive point hai. Toh basically standing mich mein hoon ki karu ya na karu, kyunki software bhi important hai par payment process clear hona bhi zaroori hai na.

Narendra VohraHimachal Pradesh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy