Billing ka wo moment jab samajh nahi aaya
Mujhe lagta hai billing aur payment process thoda confusing hai, especially jab apne working hours ke mutabiq charges check karni thi. Software mein joh hours track hote hain, woh mere actual working hours se match nahi karte thay, toh mujhe bahut dikkat hui. Kabhi kabhi lagta tha ki extra payment karna padega job ke hours ke liye, jo mere liye problematic tha. Par haan, sign-up aur invoicing system thik tha, wahan koi dikkat nahi ayi. Lekin overall mujhe laga ki jo actual hours ka fitting promised tha, woh thoda weak nikla, jo disappointment tha. Invoicing clear thi lekin billing ka jo structure hai, thoda aur transparent hona chahiye tha. Telephonic support bhi thoda slow tha billing queries mein, usme main thodi ease chahati thi. Software updates kabhi kabhi kis tarah charge calculate karte hain, usme bhi clarity nahi thi. Toh final rating isliye main 2 star de rahi hoon, kyunki billing clarity mein kaafi kami thi, jo mera basic expectation tha.