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WFHI review

Billing ka time match nahi hua yaar

2 out of 52 of 5Unverified experienceBilling and payments

Billing ka time match nahi hua yaar

Yeh billing aur payment system ko samajhna thoda tricky tha, especially jab main apne actual working hours ko sync karne ki koshish kar raha tha. Invoice to time par milti thi, par mujhe laga ki actual hours se thoda mismatch hota hai, jo dikkat ban gaya. Main ek din specifically yaad kar sakta hoon jab maine full din ka kaam kiya tha, fir bhi invoice mein kuch hours kam show hue. Support se connect kiya tha to unhone to theek response diya, par wo problem repeat hui. Lekin haan, sign-up aur payment process mein koi issue nahi hua, wo pretty straightforward tha aur automatic updates se software update hona convenient tha. Lekin overall agar hours ki baat karun toh mujhe laga ki yeh thoda better ho sakta tha, kyunki kaam yahan ke hisaab se toh thik hai par billing system ne thoda frustration diya especially jab actual aur billed hours mismatch hote hain. Main samajh sakta hoon ki sab kuch automate karna mushkil hoga, par mujhe ye paper kaam aur phone support thoda better hona chahiye tha, kyunki call karte waqt mujhe baar baar apni problem explain karni padi.

Pranav SidhuPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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