Billing ka system kafi confusing tha, you needed to explain zyada
Mujhe waise toh WFHI ka software theek laga, lekin billing aur payments mein mujhe kaafi frustration hui. Tum log ne invoice aur payment ka process clearly outline nahi kiya tha. Main soch rahi thi ki sign-up ke time sab kuch smooth hoga, par mujhe kaafi cheezein khud samajhni padin, jaise ki kab aur kaise payment karni hai. Kabhi kabhi invoice reread karni padi aur different charges samajhne mein time laga. Mujhe lagta hai ki agar aap thoda aur clear instructions dete, toh bahut madad hoti. Support se baat karne par bhi thoda delay hota tha, toh apne aap hi research karni parti thi kaise sab manage karna hai. Main appreciate karti hoon ki software stable hai, lekin yeh billing confusion unexpected tha. Agar aap apni payment aur billing process ko halki si simplify kar do, toh future customers ko zyada asaani hogi aur unko unnatt jhelne ki zarurat nahi padegi. Overall, system effective tha, par ye jagah pe aapko sudhaar karna hoga.