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WFHI review

Billing ka system bilkul samajh nahi aaya yaar

1 out of 51 of 5Verified customerBilling and payments

Billing ka system bilkul samajh nahi aaya yaar

Mujhe billing aur payment ka process kuch bhi simple nahi laga. Main bas invoice dekhna chahta tha lekin system itna complicated tha ki samajh nahi aaya kaha jana hai. Kabhi kabhi lagta tha shayad settings ke andar ho ya phir kisi alag page par. Jo bhi karta, har jagah confusing labels the, koi clear indication nahi ki final amount kya hai. Payment options ke baare mein bhi clarity nahi thi, koi achha guide ya prompt nahi mila jo samjha sake ki steps kya hain. Poora onboarding ka flow, especially jab payment karne ka time aaya, bahut frustrating tha. Support se baat ki toh wo bhi confuse lag rahe the, poora din bar bar same baat repeat karni padti thi. Automatic updates ka toh koi asar hi nahi tha kyunki pehle se hi system itna tough tha. Billing record ko track karna bhi time-consuming tha. Mujhe lagta hai ki software yeh sab features hain magar unki user-friendliness bahut kam hai. Phone support bhi itna helpful nahi tha, patience kam ho gaya tha mera. Main bola yaar itna simple system banao jahan sab kuch easily accessible ho, par yeh product mere liye bilkul faaltu sabit hua. Definitely main is software ko payment ke liye recommend nahi karunga jab tak koi major improvement na ho.

Abhay JosephMadhya Pradesh, IndiaExperience: Published:
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