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WFHI review

Billing ka system bilkul confusing hai

1 out of 51 of 5Verified purchaseBilling and payments

Billing ka system bilkul confusing hai

Maine billing aur payment process start kiya tha hoping sab smoothly chalega, par roz kuch na kuch problem aati rahi. Invoice clear nahin hoti thi, kabhi amount mismatch lagta tha, aur payment confirmation ka bhi delay hota tha. Roz dekhte rahna padta tha ki account mein payment properly reflect ho rahi hai ya nahi. Saath hi har baar mujhe confusion hoti thi ki next bill kab generate hoga aur kya charges lagenge. Yeh system itna reliable nahi lag raha jo main over time use kar sakun. Billing dashboard mein bhi bahut errors aaye, jaise ki past payments dikhayi nahi de rahi thi aur proper statements generate nahin ho paye. Customer support ko bhi bar bar call karna para, aur har baar alag alag jawab milte the, jo aur zyada frustration badha raha tha. Expected thodi zyada transparency aur smooth coordination, lekin poori tarah se disappointed hoon is experience se. Har roz billing mein itni dikkat hone ke baad, mujhe lagta hai main yeh software continue nahi rakhungi kyunki everyday ka fallout mere liye bahut time waste kar raha hai.

Shivani RaneAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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