1 out of 51 of 5Verified customerBilling and payments
Billing ka surprise tha: ongoing charges zyada lage
Mujhe laga tha ki setup charges bas ek baar lagenge aur baad mein sirf normal monthly payments hongi, par yahan kuch ongoing setup fees bhi add ho rahi hain, jo main expect nahi kar rahi thi. Jab main payment kar rahi thi, tab ye confusion hua ki ye charges kab repeat honge ya nahi, kyunki invoice par clearly breakout nahi tha. Poora billing system thoda scattered laga, achha hota agar ek bar mein poora structure samajh aa jata. Mujhe lagta hai initial payment ke alawa bhi kuch aur hidden charges hain jo main nahi samajh paayi abhi tak. Agar payment process transparent hota, toh main zyada confident feel karti.