Billing ka process thoda ajeeb laga, expect kiya tha smooth hona
Main expect karta tha ki payment aur invoicing ka process straightforward aur logically ordered hoga, jaisa ki common services mein milta hai. Lekin jab main payment process start kar raha tha, toh pata chala ki sign-up ke baad mujhe pehle invoice milna mushkil ho gaya tha, jiska mujhe pehle se pata hona chahiye tha. Mera soch yeh tha ki first payment clear hone ke baad hi account activate hoga, par yeh order thoda ulta laga jo mujhe samajhna pada. Support to help kar raha tha, magar iss confusion ki wajah se mujhe lagta hai ki flow mein clarity honi chahiye thi. Agar woh steps thoda better coordinated hote, toh process zyada smooth hota. Billing system itself theek tha once paisa process ho gaya, par process ka sequence mujhe thoda ajeeb laga, jo mera expect se bilkul match nahi karta. Mujhe lagta hai ki ye improve ho sakega with better instructions aur thoda easy flow design.